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User profile for user: BobFairfax
BobFairfax Author
User level: Level1 5 points
I keep getting this pop-up on my MacBook Air. I have tried both my login password and my Apple ID password, but nothing works. What does this message mean by '"login" keychain password'?
Any help would be appreciated.
MacBook Air 13″, macOS 13.0
Posted on Nov 30, 2022 8:37 AM
Question marked as Best reply
User profile for user: BobFairfax
BobFairfax Author
User level: Level1 5 points
Posted on Dec 2, 2022 5:37 PM
Hi, Grace2211,
The problem for me is finding the password for the "login" keychain itself.
The problem is that the pop-up pictured above doesn't accept the password I use when I login to the computer. All I can do is press "deny" and the pop-up comes on again. This repeats several times -- I get the pop-up, press "deny" and then the pop-up returns. This goes on for several repetitions, then stops.
I had changed my login password several times over the years, but don't recall any of the former ones.
This problem has been going on since installation of MacOS Ventura and only Microsoft 365 appears to be the only app giving me this problem.
Thanks,
BobFairfax
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User profile for user: BobFairfax
BobFairfax Author
User level: Level1 5 points
Dec 2, 2022 5:37 PM in response to Grace2211
Hi, Grace2211,
The problem for me is finding the password for the "login" keychain itself.
The problem is that the pop-up pictured above doesn't accept the password I use when I login to the computer. All I can do is press "deny" and the pop-up comes on again. This repeats several times -- I get the pop-up, press "deny" and then the pop-up returns. This goes on for several repetitions, then stops.
I had changed my login password several times over the years, but don't recall any of the former ones.
This problem has been going on since installation of MacOS Ventura and only Microsoft 365 appears to be the only app giving me this problem.
Thanks,
BobFairfax
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User profile for user: Grace2211
Grace2211
User level: Community Specialist
Dec 2, 2022 4:39 PM in response to BobFairfax
Greetings BobFairfax,
Thanks for posting your question in Apple Support Communities.
We see that exactly what you mean and we'd like to provide you with a few steps that can allow you to view this password that is stored in keychain:
1. In the Keychain Access appon your Mac, if you don’t see a list of keychains, choose Window > Keychain Viewer or press Command-1.
on your Mac, if you don’t see a list of keychains, choose Window > Keychain Viewer or press Command-1.2. Select the keychain that you want to view.
3. To see more information about an item, either double-click it or select it and click the Info button
in the toolbar.If the item is a key:
• The Attributes pane in the Get Info window reveals basic identifying information for an item, such as its name and kind.
If you want to see the password for an item, click “Show password,” then enter the password for the keychain that contains that item.
• The Access Control pane in the Get Info window lets you determine whether you need a password to use an item. For example, if you select “Ask for Keychain password” for an item, you have to type the keychain password as well as the item’s password to gain access to that item.
If the item is acertificate:
• The Trust section displays details about the certificate’strust policy.
• The Details section displays information about the source and parameters of the certificate.
Tip:You can also view your passwords in System Settings and Safari settings. Choose Apple menu > System Settings, then click Passwords in the sidebar (you may need to scroll down); or open Safari, choose Safari > Settings, then click Passwords.
More details here: View the information stored in a keychain on Mac
We hope this helps.
Best regards.
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User profile for user: BobFairfax
BobFairfax Author
User level: Level1 5 points
Dec 5, 2022 9:08 AM in response to Michael Black
I have tried the password I use to login to my Mac. It does not work either.
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User profile for user: Michael Black
Michael Black
User level: Level10 80,268 points
Dec 2, 2022 5:51 PM in response to BobFairfax
The login Keychain password should be the password for your MacOS local user account.
See this support document -> If you need to update your keychain password on Mac - Apple Support
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User profile for user: Eric Root
Eric Root
User level: Level10 684,045 points
Dec 5, 2022 9:27 AM in response to BobFairfax
Did you try the steps in the support article posted above?
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What is my "login" keychain password? My appleid password or something else?
